How we make it "Like it never even happened."

8/9/2019 (Permalink)

Contact us at 540-433-6100

When SERVPRO of Harrisonburg/Rockingham County responds to your restoration needs, we make it a priority to deliver excellent customer service. When you need a restoration company, the situations are often stressful and complicated. In many cases, our customers find out their property is in trouble while they are out of town or away on vacation. Choosing a respected company in your community is essential. Building a trusting relationship with our customers, and walking them through the restoration process is crucial to your peace of mind. We have built the foundation of our business and pride ourselves on the ability to communicate the complete process with you.

How does SERVPRO of Harrisonburg/Rockingham County establish these relationships with you, our customer? Beginning with our first contact. When you call our office, our staff will take the time to listen to the full scope of your problem and assign the most qualified technician to assess the situation. Our technicians are professional and experienced. When SERVPRO of Harrisonburg/Rockingham County inspects your home or business, they will determine the appropriate solution and take into consideration any special requirements you may have. As your job moves forward and service begins at your property, we will maintain contact with you. Within 24 hours of the initial service, we will call to make sure any questions you have are addressed as soon as possible. We will continue to provide updates as the job progresses and ensure your needs are met throughout the restoration process.

Our team has experience working with customers through every step of the process. We will work closely with insurance providers, provide detailed information to help you from the initial loss through the complete reconstruction of your home. If you are looking for a trustworthy restoration partner to service your home or business SERVPRO of Harrisonburg/Rockingham County will make it, "Like it never even happened."