Highly Trained Restoration Specialists

SERVPRO of Harrisonburg/Rockingham County has over 50 trained employees on site.  Due to the nature of our business, we are prepared to mobilize and have initial personnel arrive on-site within two hours of receiving an emergency response call. All of our specialized technicians are are IICRC trained for 5 Cleaning and Restoration Categories which include fire, water, carpet, upholstery, and ASD (Applied Structural Drying). Our timely response can mean the difference between restoring the property and replacing it. Count on our technicians to be there for any disaster at a moment notice meaning no more waiting days for a contractor to respond when every hour counts. Our SERVPRO of Harrisonburg/Rockingham County is dedicated to providing 24-hour emergency services, 365 days a year.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Rockingham and Augusta Counties offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)